Not happy with your order? We're sorry to hear that! To start your easy, online return, please follow the link for step-by-step instructions and to create your free return label.
Dress & Dwell accepts returns and exchanges on full priced merchandise that has not been worn, altered, or washed, and with all original tags attached for In-Store/Online Credit only.
Online Returns must be postmarked to Dress & Dwell within fourteen (14) days of the original purchase date. Upon receiving your return Dress & Dwell will issue an online credit code by email to use for a future purchase. These will not be eligible to use in-store.
In-Store Returns must be returned to Dress & Dwell within fourteen (14) days of the original purchase date. Upon receiving your return Dress & Dwell will issue an In-Store credit. These will not be eligible to be used online.
In-Store and online Credits have no expiration date.
Contact Customer Service for availability of desired exchange item(s).
Refunds will be issued in the form of Store Credit within 5-7 business days of receipt of your return by email.
Please send your return or exchange to:
Dress & Dwell
138 E. Spring Street
New Albany, IN 47150
If you have questions regarding our return policy please call us at 812.725.7566 or email us at firstname.lastname@example.org